Workflow Design
I designed a brand new process workflow for a Property Tax Servicer. The wireframes enabled the dev team to visualize the product and strategize priorities.
LERETA is a leading Property Tax Servicer looking to modernize and automate their operational processes in order to improve cost efficiency and make the business scalable. I was part of a newly-formed Technology team tasked with reimagining a new process workflow and its corresponding tools for the employees.
“Dan’s attention to detail and hard work was instrumental in keeping this complex product together in terms of user flow and the various tools feeling and looking consistent.”
Understanding the Landscape
The technology team assembled were in industry experts in product development but complete newbies to property tax services. We all had to learn the industry and the legacy operations together.
Brainstorm Solutions
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Prototyping and Iteration
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Team Pivot
Overall user flow - can be divided into palatable morsels (bite size)- aid in strategy - DSM & pattern provides building blocks wherever the project path takes us.
Loan Profile Screen
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.